PROJECTS

How UX research improved the Pharma Delivery mobile App in an economic Hub of Southeast Brazil, increasing conversion rates by reducing user information overload and improving usability.

Aligning HR expertise with the UX approach in the creation of Creditas' Internal Personas: driving excellence and employee satisfaction.

Partnership channels are currently implementing automatic processing, but so far there have been very few noticeable changes. What levers can we work on to improve the experience and achieve more strategic partnerships.